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HOW TO ORDER

1. Simply click on "Details" for the items
    you are interested or drop us a mail
    to : sales@labelleaffaire.biz

2. Under the "Details", at the     ENQUIRIES/ORDERING column :

    - To order, please kindly include the
       following details :

    1) Name
    2) Email address
    3) Mailling address
    4) Contact number
    5) Product Code
    6) Quantity
    7) Payment methods
    8) Delivery methods

3. Please kindly check that all details
   entered are correctly. Click "Submit"
   and you're done!

4. We'll reply to you within 2 working
   days (Except Sun and Public Holidays)
   to confirm your order.

5. Once payment is made, we'll send you
   an email to verify your payment. Items
   will be sent to you as soon as we've
   received payment!

6. For "customised Gemstones", we will
   advise on the completion and lead time
   required for delivery.
   (A 50% *deposit of payment for the
   item is required. Balance payment to
   be made in full before shipment.)

*Deposit will be forfeited should customer
decide to cancel their order upon the
completion of the item.

7. For customised Hand-made Products,
   please kindly give us at least 2 weeks
   to process. *(It may take more than
   2 weeks depending on the availabilty
   of materials on hand)

8. For Lifestyle Products (Wholesales and
   Export), please kindly drop us a mail for
   more information. If you are interested
   to buy it for yourself, we welcome you
   too. In this case, a minimum order
   quantity is required, depending on stock
   availablility.

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PAYMENT METHODS

How to make payment?
We accept:

1) Inter-Bank Transfer :
- iBanking (Online funds transfer) or

- Funds transfer via ATM island-wide
  (We'll advice you more via email on
  the payment)

Upon the completion of fund transfer,
please send an email to :
sales@labelleaffaire.biz

2) Cash upon self-collect **
    (Highly recommended : For purchase
    of "Gemstones" items)

3) Bank TT *(For Overseas Customers)
   (We'll advice you more via email on
   the payment)


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DELIVERY METHODS

1. Local Delivery
a) LOCAL POSTAGE

*In addition to the postage fee, there
is a handling fee of S$1.50 for packaging
cost and there will be an additional $2.24 applicable for registered articles

b) SPEEDPOST ISLAND WIDE SERVICES**
   **(Highly recommended : For purchase
   of "Gemstones" items)

c) Self-collect (For Local)
   - Cash upon collection (Exact Cash
     transaction only)

Please kindly print out the collection slip
from us to collect your order.

Collection Venue :

1. Choa Chu Kang (Shopping mall :
   LOT One), or

2. At a place agreed by both parties.

Collection Day :
Mon-Sat (Except Sun and Public Holidays)

Collection Time :
12pm to 6pm (prior to changes)

2. International Delivery
(For Overseas Customers)

a) SPEEDPOST WORLDWIDE SERVICES**
**If you have other delivery preferences,
feel free to let us know. (We'll advice you
more about the delivery via email)

p.s. Customers shall bear the delivery cost.
(Total amount will be advise through mail
upon completion of order)

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TERMS & CONDITIONS

* Goods sold are non-exchangeable and
non-refundable.

* Colours of item may differ slightly due
   to camera quality, lighting effects or
   due to variation in settings of your
   monitor.

* For customised or hand-made items,
   individual pieces may vary slightly
   from the image shown due to the
   hand-crafting process.

* Price(s) quoted for "Customised
   Gemstones" is subject to changes
   due to fluctuations in sliver/gold price.
   The customers will be inform of such
   an event.

* Price(s) for "Customised Gemstones"
   varies according to the amount of
   silver/gold used.

* All our prices are nett. No discounts
  will be given unless during promotion.

* If items ordered are unavailable, we
   will notify customers via mail for
   further action.

* All items will be meticulously checked
   before sales and shipment.

* La Belle Affaire will not be liable if the
  item is damaged or due to excessive
  wear & tear.

* La Belle Affaire reserved the rights to
  determine what constitutes as a
  defective item.

* All items purchased from LaBelleAffaire
  are shipped via SingPost postal services.
  Labelleaffaire is not liable for any damage
  and loss of items during posting.

**Disclaimer:
La Belle Affaire Terms & Conditions are
subject to changes without prior notice.

 
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PRIVACY POLICY

* La Belle Affaire will not disclose, share,
  transfer, sell or rent your personal
  information to any third party.

* Only the necessary personal information
   is collected solely for business purposes.

* Occasionally, La Belle Affaire may notify
   our customers via mails of any special
   promotions.

  Customers may opt-out of our mailing
  list by replying to us at
  sales@labelleaffaire.biz

 
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FEEDBACK

We strive to do our best to provide
better service and products. Your
feedback is valuable to us , please
feel free to contact us at :
sales@labelleaffaire.biz